Privacy Policy

Last Updated: December 2025

This Privacy Policy describes how BeingAddictive and its ticketing partner TicketAdda collect, use, store, and protect your personal information when you book tickets through https://beingaddictive.ticketadda.online/.

By using our platform, you acknowledge and agree to the practices outlined below.

1. Information We Collect

We collect the following information when you book tickets for BeingAddictive:

Personal Details

• Full Name
• Mobile Number
• Email Address

Booking Details

• Date of visit
• Number of visitors
• Transaction ID and payment status

Payment Information

Payments are processed securely through third-party payment gateways.
We do not store or have access to your:

• Debit/credit card numbers
• CVV
• Net banking passwords

Technical Information (Automatic Collection)

• Device type
• Browser type
• IP address
• Basic website analytics (via cookies and tracking tools)

2. How We Use Your Information

Your information is used solely for purposes related to BeingAddictive, including:

• Processing ticket bookings and generating QR-based entry passes
• Sending booking confirmations and event updates
• Entry verification and crowd management
• Customer support and query resolution
• Safety, compliance, and statutory reporting
• Preventing fraudulent activity or unauthorized transactions

We may also send important alerts via SMS, WhatsApp, and Email, including last-minute announcements, safety advisories, or schedule changes.

3. Data Protection & Security

We implement strong measures to safeguard your data, including:

• Encrypted transfer of transactional data
• Restricted access to sensitive information
• Secure storage with trusted service providers
• Regular monitoring for security vulnerabilities

Despite best practices, no digital system is 100% secure. Users share information at their own discretion.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

Your data may be shared only with:

• BeingAddictive Organising Committee
• Event management operational teams
• Government authorities (when required)
• Payment gateway partners for secure transaction processing
• Technology and hosting providers who help operate the ticketing system

All third-party partners are required to maintain confidentiality and follow data protection standards.

5. Cookies & Tracking Technologies

Our website may use cookies to improve:

• User experience
• Core website functionality
• Analytics and performance insights
• Preventing fraudulent access

You may disable cookies in browser settings, but some features may stop working properly.

6. Data Retention

We retain your information only for purposes such as:

• Statutory compliance
• Auditing and reconciliation
• Security and fraud prevention
• Customer service requirements

Data is deleted or anonymized when no longer required.

7. Children’s Privacy

The ticketing platform is not intended for children under 18 years to book independently. Parents/guardians must provide accurate details for minors.

8. Third-Party Links

Our website may contain links to external platforms. We are not responsible for the privacy practices or content of third-party websites.

9. Updates to This Policy

This Privacy Policy may be updated periodically. Changes will be reflected with a revised “Last Updated” date. Users are encouraged to review the policy occasionally.

10. Contact Us

For privacy-related questions, concerns, or data requests, please contact:

Email: support@ticketadda.online

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